The fastest and easiest way to contact us, is to chat with us.
When the chat icon is green, we are available, and you can click the icon to start a chat.


If we are not available on the chat we recommend sending us e-mail at Please write your order number in the email so that we may serve you faster. We aim to answer emails within 24 hours on weekdays.

If you prefer to call us, dial +47 66 98 69 69 Norway or + 46 (0) 19 21 73 73 Sweden, our phone is manned on weekdays in the period 9:00 to 15:00 p.m.

We remind our list of questions and answers, where you will find answers to most questions.

For questions not concerning the web shop, please send your emails to
For returns please use the return address slip to help us trace your package and deal with your case more quickly. See more info on the page about returning.

Return address Sweden:
Aditro Logistics Borås AB, ””, Företagsgatan 69, 504 94 BORÅS, Sweden.
Return address Norway:
Aditro Logistics Norway, ”” Hauganveien 293, 3178 VÅLE, Norway.

The company domicile in Sweden (not return address):
Bik Bok AB, Box 701 31, Örebro, Sweden (Corp ID: 556566-4520)

The company domicile in Norway (not return address):
Bik Bok AS, Bergerveien 5, 1396 Billingstad, Norway (Corp ID: NO981930010)
Postadress: Postbox 194, 1377 Billingstad, Norway