Q&A Customer Service
Q: Can I order Bik Bok clothes online?
A: You cannot buy our products on the Internet at this moment. The only way to get your Bik Bok clothes is to visit one of our stores.
Q: Can I order products I have seen in a magazine etc., or call my nearest stores to have products shipped to me?
A: Bik Bok is not set up for mail order, phone orders or e-commerce at the present time.
Q: I`ve seen an item from BikBok and I have some questions about size, price and colour and if the item can be found in a shop near me. What do I do?
A: Please contact your nearest BikBok store and they will help you.
Q: Do you have a catalogue?
A: We do not have catalogues; Bik Bok’s focus is on in-store shopping.
Q: I wish to make a complaint regarding clothes that I purchased in one of BikBok's shops. How do I proceed?
A: Please contact the shop in which you bought the garment. Please bring the garment to the shop and if possible the receipt of purchase.
Q: What is BikBok's standard policy for returning clothes?
A: You have an open purchase for7 days.
Q: If I want to give feedback about service I have received in a BikBok shop how do I go about it?
A: Please send an e-mail to mail@bikbok.com
Q: I would like to write about BikBok for my school project. Is that OK?
A: You are free to use any information from these webpages for you school projects. You can also find information about our company at www.varner.no.
Q: Can I use pictures from the webpages on my blog?
A: Yes, you are welcome to use our pictures. If you are a journalist you can see our press pages and contact us for pre-release pictures.
