Contact us

Our customer service is manned on weekdays in the period 08.00-22.00 and Sunday 18.00-22.00  

We aim to answear emails within 24 hours on weekdays.
You can contact us by e-mail or call us. 


Send us an e-mail to [email protected]
Please write your order number in the email so that we can serve you faster. 
We aim to answear emails within 24 hours on weekdays.


Norway +47 21 93 76 22
Sweden +46 10 884 84 85
Finland +358 2 480 97173 

Please click on the chat-icon if you want to chat with us. If we’re not online at the moment your message will be sent to us as a regular e-mail and we will answer you as soon as possible.

We remind our list of questions and answers, where you will find answers to most questions.

Have you questions about items coming back into the online store?
Our goods have high turnover, and most items will not get refills, we recommend you anyway to check the online store regularly to see if your particular favorite has come back in stock.

The company domicile in Norway (not return address):
Bik Bok AS, Nesøyveien 4, 1377 Billingstad, Norway (Corp ID: NO981930010)
Postadress: Postbox 194, 1377 Billingstad, Norway