Contact us

Our customer service is manned on weekdays in the period 09.00-15.00.
We aim to answear emails within 24 hours on weekdays.
You can contact us by chat, e-mail or call us. 


Chat is the easiest and the fastest way to contact us. When the chat icon is green, we are available, and you can click the icon to start a chat. If we are not available on the chat your message will be sent to us as an email, and we will give you an answear as soon as we can. 


Send us an e-mail to
Please write your order number in the email so what we can serve you faster. 
We aim to answear emails within 24 hours on weekdays.


Call us at + 47 66 98 69 69

We remind our list of questions and answers, where you will find answers to most questions.

Have you questions about items coming back into the online store?
Our goods have high turnover, and most items will not get refills, we recommend you anyway to check the online store regularly to see if your particular favorite has come back in stock.

For questions not concerning the web shop, please send your emails to

The company domicile in Norway (not return address):
Bik Bok AS, Nesøyveien 4, 1377 Billingstad, Norway (Corp ID: NO981930010)
Postadress: Postbox 194, 1377 Billingstad, Norway